For all IHEARTJLP orders: if there was an error with your order/item please contact me at: iheartjlp [at] gmail [dot] com. No returns on washed or worn items.
No refunds on items lost due to postal errors or theft at point of delivery. Please contact USPS or UPS to locate your package. If you supplied the wrong mailing address at time of order please contact me before your order is shipped. Either way you are accountable for packages destination if you supplied the wrong mailing address.
Please note: This is an artist creating, selling, and mailing, personally designed and printed items. This is not H&M or the GAP. There’s no team of poorly trained telemarketers waiting to answer your emails. Just me and I am pool trained at customer service too.